Bilbomática S.A. is a consulting and services company with 27 years of experience in information technology services. Our activities are highly focused on government and public organizations and they include:
- ICT analysis and consultancy; managed services; ICT support and technical assistance; development and maintenance of software systems.
Bilbomática was founded in 1988 in Bilbao, the industrial and financial centre of the Basque Country, in the north of Spain. Bilbao had the first IT university faculty in the country and is home to a prestigious engineering school. Our region has the highest percentage of university students in the country and a long tradition in exporting industries.
We summarize our capacity as follows:
- 400 IT professionals; 500,000 hours of work in 2014; 84% permanent staff; 61% university graduates and 7% post-graduates. Very strong presence in the public sector. Experience with EU institutions since 2002. €20M turnover in 2014. ISO 9001, ISO 14001, and ISO 27001 certifications. CMMI-DEV level 3. 50% of our staff with technical certifications, including ITIL and PMP. Principal activities: consultancy and software engineering
The figure below shows our principal activities:
Quality management system
Bilbomática has developed its own Quality Management System (QMS), covering key groups of procedures of our business activities:
- Management responsibility
- Resource management
- Product manufacturing
- Continuous improvement
Our QMS has given us significant benefits since its implementation in 1998. This effort was recognized with the ISO 9001 certification, which we recently renewed in 2014. We were the first IT company in the north of Spain to obtain it.
From 2008 to 2009 the company adapted its software development process areas to the level 2 of the Capability Maturity Model (CMMI). We also carried out a major update of our management and delivery system. This new system focused specifically on: a unified requirements management methodology; an upgraded project management system; the availability of new planning and monitoring tools and a configuration and change management system.